TESTIMONIALS

“Our floors are absolutely beautiful. The installers are a great group of guys; very nice & they did an excellent job. We are very happy with the product and service.”

—Sandra & Bob

“My husband and I want to thank you for the wonderful job done with our floor, it is simply beautiful. It truly was a pleasure working with you. We deeply appreciate your honesty and good old fashion service viewpoint — very rare in this day and age.

We went into this project without a clue of what to expect so I did a lot of research online, we went to all the big home improvement stores only to get more confused with explanations from employees that seemed to speculate more than be knowledgeable and we talked to sales people at “fancy stores” who tried to hard sell us on products and gimmicks we couldn’t afford. I was pleasantly surprised by your willingness to educate us, and then letting us find what was best for us.

Your crew was extremely efficient and competent, true professionals. But most importantly I LOVE MY FLOOR!!!”

—Marta

“Luther and I want you to know that we are very pleased with our beautiful hardwood floors and especially with our experience with your company.

It is refreshing to find a company that sends its workers when the work was promised, on time, work professionally and clean up on the job with the end result that we are very happy with the finished product and our experience with Bell’s Hardwood Flooring. We would be happy to recommend the company.

We would also like to thank your workers. They were diligent and very competent workers letting us know when they were coming, what they would be doing, and how long the job would take – A-plus.”

—Pat

“We loved the way it turned out. The guys did a great job!”

—Denise & Pete

“I just wanted to express my appreciation once again for the fine job your company did from our very first meeting through installation and service following. Your willingness to promptly come out to my home to explain options and to return again to present alternate choices was a good indication that I could count on you to get the job done in an efficient manner. I was not wrong.

I was equally impressed with the most courteous, diligent and hardworking manner that the installation was performed by your staff. I hardly ever would allow workers to remain in my home unsupervised, but I felt extremely comfortable doing so. I rely on my instinct and had no doubt that I could entrust them to perform their work in an honest and forthright manner.

I also admire the service after the sale, such as when I needed to have a few glue spots removed, and the time your wife spent with me regarding the care of my new floor. All of your family’s efforts in providing superior customer service are indeed rare in today’s unfortunately too common corporate climate of “take the money and run,” and “customer disservice.”

And finally, of course, I wanted you to know how much my husband and I enjoy our beautiful Anderson oak flooring. It has made such a difference in the beauty and warmth of our home. It is a fine investment not only increasing our home’s value but also in our quality of life. It has become the foundation for the classic, upscale decorating design that gets nothing but compliments from all who see the wonderful changes we’ve made.

You have my wholehearted and absolute recommendation, and I would be more than happy to sing your praises to anyone who asks. Your family’s dedication to its business is such a rarity and so very hard to find these days. I consider myself very fortunate to have chosen Bell’s Hardwood Flooring for my new wood floors. Congratulations and thank you for a superior job especially well done!”

—Bonnie

 

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